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LENOCEAN GROUP Service promise to overseas customer

Pre-sales

Take on the role of customer technical assistant, fully understand the actual needs of customers, and provide customers with the most optimized solutions and products.

Amid sales

Consign the equipment as scheduled, and the service engineer assists the customer to complete the installation and commissioning of the equipment, and provides free on-site training of operation and maintenance to the customer, helping the operator to master the equipment use, working conditions, and the correct maintenance method of the equipment.

After sales

1. 7×24 service, 1 hour response mechanism guaranteed

2. Technical expert team online technical support service

3. Lifetime full set of equipment spare parts support

4. Individualized technical service support